Healthcare Information Security

Patient Engagement Resources

Infographic: Women as Healthcare Decision-Makers

Women make almost 80 percent of healthcare decisions for themselves and for others—partners, children, and aging parents. With that kind of buying power, they wield a great deal of influence over the wellness of health care systems as... Download white paper

Case Study: Greenville Health System Modernizes Patient Care with Asynchronous Telehealth

Greenville Health System wanted to further their mission of providing high-quality care at the right time, in the right place. A growing patient population and physician shortage demanded expansion of their services while maintaining the af... Download white paper

Getting Patients to the Scope

Colonoscopy is the favored preventive screening for colon cancer because it allows doctors to treat the cancer if caught in time. A study from Dartmouth showed that Emmi programs help patients overcome their anxiety ahead of the procedure. ... Download white paper

Case Study: Nationally-recognized provider cuts no-shows to 3%, recaptures $2.3M in revenue

With more than 1 million clinic visits annually and nearly 2 million calls into its contact center, patient engagement was a big (and daunting) task for this large Malcom Baldrige National Award-winning provider. Their existing appointment ... Download white paper

10 Best Practices for Automating Appointment Management

How responsive are your patients to your appointment reminders? Today's patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many healthcare providers haven't caugh... Download white paper

Gain Insight into Member Data with Referential Matching

As strategic initiatives require more clinical, socio-economic and behavioral health data, “head-to-head” member data comparison fails, and matching becomes exponentially more difficult. Learn about a cloud-based service that ca... View webcast

Best Practices for Using Mobile Patient Portals to Enhance Patient-Centered Care

Patient portals have emerged as key patient engagement technologies, from their benefits for patient communications to provider participation in federal quality reporting programs. But despite portal utility and provider efforts to motivate... Download white paper

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